Consulting Services

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Partnering global organisations with seasoned African professionals

Africa is the future of much needed global transformation. We provide organisations with deep insight into Africa’s dynamic, diverse, and evolving markets.

In a fast-paced and ever changing world of AI we believe that raw African authenticity, warmth and humanity is what most businesses need now more than ever - not only in becoming more relatable but also in creating longevity. We align organisations with professionals who understand systems, processes, culture and ways of working within organisational spaces.

 Skills for the job

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10+

Years of Experience

Meet Courtney, A UX Designer based in Cape Town, South Africa

Courtney May is a highly experienced UX Designer with 11 years in the finance industry, having worked with three of South Africa’s top banks. Her expertise lies in leveraging cutting-edge UX methodologies, including design thinking, user research, and iterative user testing, to craft user-centric digital solutions that align with business objectives and customer needs.

 

Courtney has successfully led cross-functional teams, driving collaboration through workshops and stakeholder engagements to uncover insights and optimise user experiences. She played a pivotal role in the launch of a successful investment banking app, a savings wallet, and a rewards program, that increased sales and user leads. Courtney thrives in spaces where collaboration is valued and has helped her teams to work better and smarter in achieving project goals.

8+

Years of Experience

Meet Siya, a full-stack developer based in Joburg, South Africa.

Siya Maka is a Senior Full Stack Developer with eight years of experience in the finance industry, skilled in building scalable web and mobile applications using technologies like React, Node.js, and Python.

 

Expertise in financial systems, compliance, and data security ensures reliable, high-performing solutions. Siya has a proven ability to lead teams, optimize workflows, and mentor developers to deliver impactful results. Dedicated to driving innovation and operational efficiency through technology.

15+

Years of Experience

Meet Akello, A Data Scientist based in Addis Ababa, Ethiopia

Akello Kamau is a Data Scientist with 16 years of experience in the finance industry. Skilled in statistical modelling, machine learning, and data visualisation using Python, R, and SQL, Akello specialises in analysing complex datasets to drive business insights and profitability.

 

In her tenure at a leading bank, Akello developed predictive models that reduced loan default rates by 15%, optimised investment strategies that increased portfolio returns by 12% year-over-year, and streamlined fraud detection systems, cutting fraudulent activities by 25%.

 

Why our services make sense

$0-$800

Services for Organisations in Their First Year of Operation

Are you just starting up? We would be pleased to support you with 60 hours of customised service over the year to help strengthen your digital presence and customer experience.

 

If you are not making any profit yet, we'll offer our time to you with no charger.

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From $25p/h

Professional services (Hire a consultant or a service)

We offer professional services that help multinational brands grow across key African regions.We believe that value created for customers translates into sustainable business.

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From $2000

Medium size startups and

Organisations (Retainer)

From ready-to-deploy research and execution packages to fully personalised customer experience services. Our approach is designed to help you make informed decisions, enhance engagement, and scale sustainably.

 

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Group Case Studies

Client: Click To Switch

Project Main Goal: Establish the client as a disruptive and dynamic startup entering the banking space, empowering people with real choices and ensuring they can seamlessly switch to providers that align with their needs—without the frustration of complicated processes.

What We Had to Solve For

Co-Act Dashboard

Seamless Experience

Provide a seamless and enjoyable user experience across app and website.

 

Reflect client’s innovative mission and values in supporting startup founders through every stage of business development.

 

Design Approach

 

Designed an interactive and modular interface, allowing startups to easily switch views, track key deadlines, monitor capital and revenue, and collaborate with teams via integrations (Figma, Slack, Miro).

 

Iterated on the dashboard layout and information hierarchy based on founder feedback, prioritising ease of access to core features like task management, investor reporting, and project milestones.

 

Outcomes

Design execution addressed the challenge of consolidating multiple startup management tools into a single, cohesive platform.

 

Created a digital experience that enables startup founders to manage projects, investment prospects, documents, and performance metric, all in one place.

 

RSOP Web elements

 

Seamless Experience

 

RSOP is committed to leading the way with cutting-edge, tech-driven solutions that fervently tackle real-world challenges.

 

To align with this vision, the goal was to design a seamless and enjoyable user experience across both web and mobile platforms - one that reflects the company’s innovative mission and values.

 

Design Approach

 

Discovery & Research

Conducted user research and competitive analysis to understand startup challenges, industry expectations, and digital trends. Identified pain points in onboarding and dashboard use, with emphasis on simplicity, transparency, and guidance.

 

Defining Identity

Collaborated with RSOP stakeholders to establish the brand’s tone, messaging, and visual identity. Ensured design elements aligned with RSOP’s mission of delivering tech-driven solutions to real-world problems.

 

Design Iteration

Created low- and high-fidelity wireframes for the onboarding flow and dashboard. Iterated designs based on stakeholder feedback to ensure usability, clarity, and alignment with RSOP’s vision.

 

Interface Design

Crafted a modern and intuitive interface highlighting RSOP’s values of innovation, trust, and forward-thinking. Designed the dashboard with clear navigation, data visualisation, and actionable insights for startups.

 

 

 

What We Had to Solve For

What We Had to Solve For

Seamless Experience

Provide a seamless and enjoyable user experience across app and website.

 

Reflect client innovative mission and values.

 

A user-friendly web and mobile application optimised for a easy comparison of offers from different banks, for a customer make their decision and ask to switch banksA robust and cohesive digital presence

 

Design Approach

Conducted user research and competitive analysis to understand market trends and user preferences.

 

Collaborated with stakeholders to define the brand's tone, messaging, and visual identity.

 

Iterated on designs based on feedback to ensure alignment with the startup's goals and vision.

 

Outcomes

Design execution addressed the challenge of creating a cohesive brand and digital experience, that fosters innovation and streamlines the process of switching essential services for customers.

for SME'S and Startups

New Product feature

 

New Features

Digital transformation experience

With this offering we help clients transform ideas into actionable outcomes through strategy, design and execution aimed at improving their digital experience. Key features include:

 

1. Specifically built for sectors emerging business in the private business, education, public sector, NGO support, and startup support.

2. The aim of this offering is creating a digital eco-system and to drive profitability and sustainable growth within the organisation.

3. Hands-on support: listening to the client’s vision, mapping their project, business needs, then helping translate that into scalable digital outcomes.

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Have an idea you’d like to explore? Let’s talk, schedule a time with us.

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